Frequently Asked Questions
How can i open an account for trading? : you can open an account with an contract which you get throug internet or an Office, a copy of identity and a document which shows your adres.
When i open an account, do you offer credit inquiry about me? : Although we search personal details about your application we don’t do credit inquiry about you .
What do i need to open an account? : Not being a citizen of KKTC, being older than 18, and being submitted the necessary documents .
How can i fund my account?: It is possible to send money to bank account which ORIGIN gives you by EFT. Approved payments will be transferred to your account in the shortest time period. You can transfer money to your ORIGIN account by INGbank in the same day. Please use the following information to transfer Money directly to ORIGIN. If you have a problem please contact with help table.
How can i withdraw Money from my account?: if the magrin rates lets, you can withdraw Money from your account. Firstly contact with out company by telephoning or faxing. Then you can easily withdraw money by documents which sent by faxing. ORIGIN doesn’t send Money to third-party accounts.
Can i receive transaction statement?: yes you can receive your transaction statement by e-mail. It is enough to send mail or telephoning to our client represantative. And also you can take daily statement from our platform by yourself. You can see daily transactions and balance on active account after 00.00.
General Questions
What are your operating hours?: we give phone support from 23.00 at Sunday night to 00.15 at Friday night. And also we give phone support in local holidays.
Is it possible to use graphic? : yes, we have graphic package in Ghosttrader. Ghosttrader gives a good temporal graphic and chance of working on technical analysis.
Can i trade in the currency of another base?: yes you can trade on a lot of Money rates like GBP,EUR,TRY and etc. Unless you specify otherwise all accounts will be on USD. Because a lot of product based on USD.
Does ORIGIN give transaction advisory service? : ORIGIN just services transaction processing. They don’t advise buying or selling. They can tell expectations about markets according to technical analysis. Processor is responsible for own risk.
How can i trade at ORIGIN? : ORIGIN is an online trading company, so the customers should trade on internet. They can use telephoning support just in emergence time.
Do I have to pay income tax? :Tax laws are different in each country. To be sure, please consult independent experts.
What procedure applies if a complaint? When you have a problem please contact us by telephone or e-mail. You can send form communication department. We will reach to you as soon as possible.
How can i learn magrin rates in the major stock exchanges? : you can call customer service or send e-mail to info@originforex.com.
Is there a minimum or maximum transaction amount?The minimum and maximum transaction amounts listed in the price column on follow-up window.Technical Questions
What is order? : order is an instruction opening or closing a position on the price which you choose. Orders are useful for entering to market or exiting from market if you can not follow the market. Closing orders can be used for taking profit or stopping loss. Stop loss order is used for closing transactions on a lower price than market price and expectations. Limit order is used for closing transactions on a higher price than market price. This order is used for closing or opening a transaction.
What do stop and limit mean? : if the market price is lower than expectation stop orders would be processed. It is used for closing a transaction. Stop order of a transaction can reduce margin of this transaction. Stop loss order is used for closing transactions on a lower price than market price and expectations. Limit order is used for closing transactions on a higher price than market price. This order is used for closing or opening a transaction.
What happens if the market price passes my order by making gap?: your order can take place on a lower price than the price which you observed. It is called as gapping. In this situation, ORIGIN will try to realize your order on a good price as soon as possible.
When a position closed, what happens to orders belonging the position? : if there are orders on closed positions, they would be cancelled automaticly. But it is not guaranteed and checking the position would be the best market behaviour.
